Terraza Montemar: Odoo restaurant POS with AI table delivery and ATH Móvil
A Puerto Rico seafood restaurant runs on a custom Odoo POS: kitchen display and printer, an AI app that assigns waiters to deliver ready dishes, QR tipping on bills and ATH Móvil payments.
The Moment That Started It
Friday night at Terraza Montemar, "La Casa del Chillo Frito". The terrace is full, the sea breeze is up and three plates of fried snapper sit under the heat lamp. Nobody is sure whose table they belong to, and the waiter who took the order is across the restaurant. Great food was never the problem. Getting it from the kitchen to the right table while it was still crisp, and making it easy for happy guests to tip and pay, was.
Engineering Solution & Architecture
A Puerto Rico seafood restaurant runs on a custom Odoo POS: kitchen display and printer, an AI app that assigns waiters to deliver ready dishes, QR tipping on bills and ATH Móvil payments.
Execution Architecture & System Flow
The end-to-end technical and operational workflow engineered for Terraza Montemar Restaurant POS.
Order
The waiter takes the order on the branded Odoo POS, tagged to a table and seat.
Kitchen
The ticket prints at the kitchen printer and shows on the kitchen display as New, In preparation, Late or Ready.
AI assignment
When dishes are ready, the AI scores every waiter on shift by distance to the pass, active deliveries and table section, then sends a push notification to the best match.
Delivery
The waiter's app shows the table on a floor map and confirms pick-up and delivery.
Bill slip
The bill prints with a QR code for that table and order.
Rate, tip, pay
The guest scans, rates the food and service, picks a tip for their waiter and pays with ATH Móvil.
Odoo records everything
Sale, tip, rating and delivery times are stored in Odoo POS and reports.
How Steigern Architected & Shipped This Solution
A battle-tested 4-phase agile delivery model combining architectural discovery, rapid prototyping, production hardening, and zero-downtime transition.
Architecture & Discovery
Deep-dive technical workshops, system schema profiling, API audit, and non-functional requirements (NFRs) specification.
Agile Pod Sprint Delivery
Bi-weekly deliverables with working builds, automated unit/widget testing, CI/CD testflight builds, and daily asynchronous standups.
Hardening & Benchmarks
Chaos engineering, concurrency load tests (JMeter/k6), memory profiling, vulnerability scans, and offline resiliency validation.
Zero-Downtime Rollout
Canary deployment, multi-region database migration, telemetry alerting setup, staff runbooks, and 24/7 post-launch SLA support.
The Real Problem vs What The System Does
A direct 1-to-1 comparison between operational bottlenecks and custom software capabilities engineered for Terraza Montemar Restaurant POS.
A generic POS that didn't feel like the restaurant
Odoo POS restyled in the restaurant's red and sun-gold colours, with table-based ordering and Puerto Rico IVU tax
Paper tickets lost or misread in a busy kitchen
Orders print instantly on the kitchen printer and appear on a kitchen display with timers per order
Ready dishes waiting while waiters were busy elsewhere
When the kitchen marks an order ready, AI assigns it to the best available waiter and shows the route to the table
Few guests left reviews or tipped by card
Each bill slip carries a QR code; guests rate their meal and tip their waiter from their phone
Local guests prefer ATH Móvil over cards
ATH Móvil is integrated as a payment method and reconciled automatically in Odoo
Production Technology Stack
Every library, database engine, and infrastructure provider was audited for latency, stability, and zero vendor lock-in.
Core Technologies
Quantified Business Outcomes & Impact
Hot dishes reach the right table faster because the nearest free waiter is assigned automatically, cutting average pass-to-table delivery time from 8.5 minutes down to 2.5 minutes. • Waiters see their tips and ratings tied to each table they served, driving a 22% increase in average tip earnings through seamless QR payment. • Managers see delivery speed, ratings and payments in one place. • Guests pay the way they already pay everywhere else on the island.
Shipped Project Deliverables & Handover
Frequently Asked Questions
Essential operational and architectural answers regarding the system engineered for Terraza Montemar Restaurant POS.
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